bjbji Privacy Policy
Your Data, Your Rights

This Privacy Policy ("Policy") describes how bjbji ("bjbji", "we", "us", "our"), the operator of the online gaming and sports betting platform at bjbji.club, collects, uses, stores, shares, and protects personal data about individuals who use our Platform ("you", "your", "the Player").

bjbji is committed to handling your personal data with the highest standards of privacy, security, and transparency. This Policy has been prepared in alignment with internationally recognised data protection principles, including those set out in the General Data Protection Regulation (GDPR), and reflects bjbji's obligations under its international gaming licence.

By registering an account on bjbji.club, accessing the Platform, or otherwise providing us with your personal data, you acknowledge that you have read, understood, and accepted the terms of this Privacy Policy. This Policy forms part of bjbji's Terms and Conditions, available at /terms-conditions.

bjbji serves players primarily based in Pakistan, with particular communities in Karachi, Lahore, Islamabad, Faisalabad, and Rawalpindi. While this Policy is written in English, our support team can assist you in Urdu if you prefer to discuss any privacy matter in your language.

bjbji collects the following categories of personal data about registered players and, in limited cases, visitors to bjbji.club who have not yet registered:

bjbji does not collect any special categories of sensitive personal data — such as racial or ethnic origin, political opinions, religious beliefs, health data, or biometric data — unless specifically required by law or gaming regulation and with your explicit prior consent.

bjbji collects personal data through the following means:

• Direct Collection — Registration: When you create your bjbji account, you provide us with your name, date of birth, email address, mobile number, and residential address directly through the registration form on bjbji.club.
• Direct Collection — KYC Verification: When you initiate a withdrawal or deposit above a specified threshold, you are prompted to upload identity documents such as your Pakistani CNIC or passport. These are submitted directly through your secure account dashboard.
• Direct Collection — Payment Transactions: When you make a deposit or withdrawal via JazzCash, EasyPaisa, bank transfer, SadaPay, or USDT, the relevant payment details are collected to process the transaction.
• Direct Collection — Support Interactions: When you contact bjbji's support team via live chat or email, the content of those communications is recorded and stored as part of your account record.
• Automatic Collection — Platform Activity: bjbji's Platform automatically records your gaming activity, session data, wager history, and account events (such as logins, password changes, and bonus activations) as part of its normal operation.
• Automatic Collection — Technical Data: bjbji's servers and analytics tools automatically collect technical data including your IP address, device identifiers, and browser information each time you access the Platform.
• Cookies and Tracking Technologies: bjbji uses cookies and similar tracking technologies on bjbji.club. Full details are provided in Section 07 of this Policy.
• Third-Party Sources: In limited circumstances, bjbji may receive data about you from third-party fraud prevention services, identity verification providers, or payment processors as part of our compliance and anti-money-laundering (AML) obligations.

bjbji processes your personal data for the following specific purposes. We do not use your data for any purpose that is incompatible with the purposes listed here without first seeking your consent or having a separate legal basis to do so.

• Account Registration and Management: To create and maintain your bjbji player account, authenticate your identity at login, and manage your account settings and preferences.
• Age and Identity Verification (KYC): To verify that you meet the minimum age requirement of 21 years and to confirm your identity in compliance with our international gaming licence obligations. Age verification is a strict regulatory requirement — bjbji cannot allow a player to withdraw funds without completed KYC.
• Payment Processing: To process your deposits and withdrawals via JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, Allied Bank, SadaPay, and USDT TRC20. Your financial data is shared only with the relevant payment processor for the purpose of completing your transaction.
• Fraud Prevention and Security: To detect and prevent unauthorised account access, fraudulent transactions, bonus abuse, money laundering, and other prohibited conduct as defined in bjbji's Terms and Conditions.
• Anti-Money Laundering (AML) Compliance: To monitor transactions and gaming activity for patterns consistent with money laundering or terrorist financing, and to make mandatory reports to relevant authorities where required by law.
• Responsible Gaming: To monitor gaming behaviour for signs of problem gambling, to enforce self-exclusion and deposit limit requests, and to ensure compliance with responsible gaming obligations under bjbji's licence.
• Customer Support: To respond to your support enquiries, process complaints, and resolve disputes efficiently and fairly.
• Platform Improvement: To analyse aggregated and anonymised usage data to identify technical issues, improve game performance, and enhance the overall bjbji user experience for our Pakistani player community.
• Marketing Communications (with consent only): To send you promotional emails, SMS notifications, or push notifications about bjbji bonuses, PSL betting promotions, and new game releases — but only where you have explicitly opted in to receive such communications.
• Legal and Regulatory Compliance: To comply with applicable laws, gaming regulations, court orders, and requests from law enforcement or regulatory authorities.

bjbji processes personal data only where we have a valid legal basis to do so. The primary legal bases on which bjbji relies are:

• Contract Performance: The majority of bjbji's data processing is necessary for the performance of the contract between bjbji and you as a registered player. This includes account management, payment processing, game provision, and customer support. Without this processing, bjbji cannot provide you with the services described in our Terms and Conditions.
• Legal Obligation: Certain processing activities — particularly KYC identity verification, AML transaction monitoring, and regulatory reporting — are required by law and by the conditions of bjbji's international gaming licence. bjbji has no discretion to opt out of these obligations.
• Legitimate Interests: bjbji processes some data based on its legitimate business interests, provided those interests are not overridden by your privacy rights. This includes fraud detection, platform security, responsible gaming monitoring, and internal analytics. We conduct a balancing assessment before relying on legitimate interests and document our conclusions.
• Consent: Where bjbji processes data based on your consent — such as for marketing communications — you have the right to withdraw that consent at any time without affecting the lawfulness of processing already carried out. You can manage your consent preferences from your bjbji account settings or by contacting support.

bjbji does not sell your personal data to any third party. We share your data only in the specific, limited circumstances described below and only to the extent necessary for the stated purpose.

• Payment Processors: bjbji shares necessary financial data with payment service providers — including JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, Allied Bank, SadaPay, and USDT payment gateways — for the sole purpose of processing your deposit and withdrawal transactions. These providers are contractually bound to use your data only for payment processing purposes.
• Identity Verification Providers: bjbji uses specialist third-party KYC and identity verification services to process the documents you submit. These providers operate under strict data processing agreements and may not use your identity documents for any purpose other than completing bjbji's verification process.
• Game Content Providers: bjbji's Platform includes games and content provided by third-party software developers. Certain technical data — such as anonymised session identifiers — may be shared with game providers for the purpose of rendering games correctly and ensuring RNG integrity. No personally identifiable data is shared with game providers.
• Fraud Prevention and Security Services: bjbji may share data with specialist fraud detection and cybersecurity service providers to protect the Platform and its players from fraudulent activity, account takeover, and money laundering.
• Regulatory and Law Enforcement Authorities: bjbji is required by law to report certain activities — including suspicious financial transactions — to relevant regulatory and law enforcement bodies. bjbji will comply fully with any lawful request for data from a competent authority. Where permitted by law, bjbji will notify you if your data has been requested by an authority.
• Corporate Transactions: In the event of a merger, acquisition, restructuring, or sale of all or part of bjbji's business, your personal data may be transferred to the acquiring entity as part of that transaction, subject to the same privacy protections described in this Policy.
• With Your Explicit Consent: bjbji may share your data with any other third party where you have given us explicit, informed consent to do so.

bjbji uses cookies and similar tracking technologies (including web beacons and local storage) on bjbji.club. Cookies are small data files stored on your device that help bjbji recognise you, remember your preferences, maintain your session, and understand how you use the Platform.

bjbji uses the following categories of cookies:

• Strictly Necessary Cookies: These cookies are essential for the Platform to function correctly. They maintain your login session, store your language and currency preferences, and enable core security features. These cookies cannot be disabled without severely impairing your ability to use bjbji.
• Performance and Analytics Cookies: These cookies collect anonymised data about how visitors use bjbji.club — such as which pages are visited most frequently and whether users encounter error messages. This information is used to improve Platform performance. No personally identifiable information is collected by these cookies.
• Functionality Cookies: These cookies remember choices you make on the Platform — such as your preferred game categories, display settings, and notification preferences — to provide a more personalised experience.
• Responsible Gaming Cookies: bjbji uses specific cookies to enforce responsible gaming settings you have activated, such as session time limits and deposit limit reminders, ensuring these settings remain active across all your devices and sessions.
• Marketing Cookies (consent required): Where you have opted in to receive personalised promotions, bjbji may use cookies to record your engagement with promotional content and to tailor future offers to your gaming preferences. These cookies are only active if you have provided consent.

You can manage your cookie preferences through your browser settings at any time. Please note that disabling strictly necessary cookies may prevent the bjbji Platform from functioning correctly. Detailed cookie management options are available in your bjbji account settings under Privacy Preferences.

bjbji retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law and our gaming licence obligations. The following general retention periods apply:

Where bjbji is required to retain data beyond the standard retention period due to an ongoing legal dispute, regulatory investigation, or law enforcement request, data will be retained until the relevant matter is resolved. When data is no longer required, it is securely deleted or anonymised in accordance with bjbji's data destruction procedures.

bjbji takes the security of your personal data extremely seriously and has implemented a comprehensive set of technical and organisational measures to protect it against unauthorised access, disclosure, alteration, or destruction. These measures include:

• 256-bit SSL/TLS Encryption: All data in transit between your browser and bjbji's servers is encrypted using industry-standard SSL/TLS protocols. This applies to all pages of bjbji.club, including login, registration, deposit, and withdrawal pages.
• Encrypted Data Storage: Sensitive data at rest — including KYC documents, financial records, and authentication credentials — is encrypted using AES-256 encryption in bjbji's secure data centres.
• Access Controls: Access to bjbji's player data systems is restricted on a strict need-to-know basis. bjbji staff members can only access data relevant to their specific job function. All access is logged and subject to regular review.
• Two-Factor Authentication (2FA): bjbji offers 2FA for player accounts and mandates it for all internal staff systems. We strongly encourage all bjbji players to enable 2FA from their account security settings.
• Regular Security Audits: bjbji's Platform undergoes regular penetration testing and security audits by independent cybersecurity professionals to identify and remediate vulnerabilities before they can be exploited.
• Incident Response: bjbji maintains a documented data breach response plan. In the event of a personal data breach that poses a risk to your rights and freedoms, bjbji will notify affected players and relevant authorities in accordance with applicable notification requirements.

As a bjbji player, you have the following rights in relation to your personal data. bjbji is committed to honouring these rights promptly and without unnecessary barriers. To exercise any of the rights listed below, please contact our Data Protection team at [email protected] or via live chat.

• Right of Access: You have the right to request a copy of all personal data that bjbji holds about you. We will provide this information in a structured, commonly used format within 30 days of receiving your verified request. This is sometimes called a Subject Access Request (SAR).
• Right to Rectification: If any personal data bjbji holds about you is inaccurate or incomplete, you have the right to request that we correct or update it. You can update most account information directly from your bjbji account dashboard. For KYC-related corrections, please contact support.
• Right to Erasure ("Right to be Forgotten"): You may request that bjbji delete your personal data in certain circumstances — for example, where the data is no longer necessary for the purpose it was collected, or where you withdraw consent and there is no other legal basis for processing. Please note that bjbji may be required to retain certain data for regulatory and legal compliance purposes, which may limit our ability to fully erase your data.
• Right to Restriction of Processing: You have the right to request that bjbji restricts the processing of your personal data in certain circumstances — for example, while a data accuracy dispute is being resolved, or where you have objected to processing and we are considering your objection.
• Right to Data Portability: Where bjbji processes your data on the basis of your consent or contract performance, and that processing is carried out by automated means, you have the right to receive your data in a structured, machine-readable format and to request that we transmit it to another data controller where technically feasible.
• Right to Object: You have the right to object to bjbji processing your personal data where we rely on legitimate interests as the legal basis for that processing. You also have an absolute right to object to processing for direct marketing purposes — bjbji will always honour this request immediately.
• Right to Withdraw Consent: Where bjbji processes your data based on your consent, you can withdraw that consent at any time without affecting the lawfulness of processing already carried out. Withdrawing consent does not affect your ability to continue using bjbji.
• Right to Lodge a Complaint: If you are not satisfied with how bjbji has handled your personal data or responded to a privacy request, you have the right to lodge a complaint with the relevant supervisory authority in your jurisdiction.

bjbji's Platform is strictly intended for adults aged 21 years and above. bjbji does not knowingly collect personal data from individuals under the age of 21. The registration process includes age verification checks, and full KYC identity verification — including a valid Pakistani CNIC or passport confirming date of birth — is required before any withdrawal can be processed.

If bjbji discovers or has reason to believe that a player account belongs to an individual under the age of 21, bjbji will:

• Immediately suspend and subsequently close the account;
• Void all bets, wagers, and bonus winnings associated with the account;
• Return any remaining real-money deposits to the payment method used, after satisfying applicable AML verification requirements;
• Delete all personal data associated with the underage account as soon as legally permissible;
• Report the matter to relevant regulatory authorities where required by our gaming licence.

bjbji is operated under an international gaming licence and may process, store, or transfer your personal data in jurisdictions outside of Pakistan. These transfers are necessary to operate the Platform, process payments, conduct KYC verification, and provide customer support on a 24/7 basis.

Whenever bjbji transfers personal data internationally, we take steps to ensure that your data receives an equivalent level of protection to that which it would receive in its country of origin. The safeguards bjbji uses for international data transfers include:

• Contractual Safeguards: bjbji enters into written data transfer agreements with all international data processors and sub-processors, incorporating standard contractual clauses that impose data protection obligations equivalent to those recognised under GDPR and comparable frameworks.
• Adequacy Assessments: Before transferring data to a third country, bjbji assesses whether that country provides an adequate level of data protection. Where adequacy cannot be confirmed, additional contractual and technical safeguards are implemented.
• Data Minimisation on Transfer: bjbji transfers only the minimum amount of personal data necessary for the specific processing purpose to international recipients. Full datasets are not transferred where a subset of data is sufficient.

bjbji reserves the right to update, amend, or replace this Privacy Policy at any time. Updates may be made to reflect changes in applicable law, regulatory requirements, our data processing practices, or the services offered on bjbji.club.

When bjbji makes a material change to this Privacy Policy, we will:

• Update the "Last Updated" date at the top of this page;
• Display a prominent notice on bjbji.club informing players of the change;
• Where the change is significant and affects your rights, send a direct notification to the email address registered on your bjbji account;
• Where required by applicable law or our gaming licence, obtain your renewed consent before the updated terms take effect.

Your continued use of bjbji.club following the publication of an updated Privacy Policy constitutes your acceptance of the revised terms. If you do not agree with any changes to this Policy, you should cease using the Platform and may request account closure by contacting our support team.

We encourage you to review this Privacy Policy periodically to stay informed about how bjbji is protecting your personal data. The current version of this Policy will always be accessible at /privacy-policy.

If you have any questions, concerns, or requests relating to this Privacy Policy or bjbji's handling of your personal data, please do not hesitate to reach out to our support team:

• Live Chat: Available 24/7 directly on bjbji.club — look for the chat icon in the bottom-right corner of any page.
• Email: [email protected] — we aim to respond to all privacy-related email enquiries within 24 hours.
• Languages: Support is available in both English and Urdu to best serve our Pakistani player community in Karachi, Lahore, Islamabad, Faisalabad, and beyond.

For formal data rights requests — including Subject Access Requests, erasure requests, and data portability requests — please include the subject line "Data Rights Request — [Your Registered Email]" in your email to help us process your request as quickly as possible.